{"id":1208,"date":"2022-06-17T09:57:08","date_gmt":"2022-06-17T07:57:08","guid":{"rendered":"https:\/\/winterbergh.fw3.no\/?page_id=1208"},"modified":"2025-04-30T09:18:18","modified_gmt":"2025-04-30T07:18:18","slug":"ikke-fornoyd","status":"publish","type":"page","link":"https:\/\/watercircles.no\/winterbergh\/ikke-fornoyd\/","title":{"rendered":"Ikke forn\u00f8yd?"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_679419583\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row align-center\"  id=\"row-86252565\">\n\n\n\t<div id=\"col-248866764\" class=\"col medium-10 small-11 large-8\"  >\n\t\t\t\t<div class=\"col-inner text-left\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"is-divider divider clearfix\" style=\"max-width:70px;background-color:rgb(236, 161, 84);\"><\/div>\n\n\t<div id=\"text-4265860181\" class=\"text\">\n\t\t\n\n<h1 style=\"text-align: left;\"><span style=\"font-size: 100%;\">Ikke forn\u00f8yd?<\/span><\/h1>\n<p>Har du noe \u00e5 utsette p\u00e5 ditt skadeoppgj\u00f8r eller v\u00e5r kundebehandling? Selskapet har som overordnet m\u00e5l \u00e5 v\u00e6re best p\u00e5 personlig service og r\u00e5dgivning. Kundeservice og skadebehandling av h\u00f8y kvalitet, er derfor en selvf\u00f8lge. Skulle du likevel v\u00e6re misforn\u00f8yd med v\u00e5r kundebehandling kan du klage til oss som beskrevet nedenfor:<\/p>\n\t\t\n<style>\n#text-4265860181 {\n  font-size: 1.1rem;\n}\n@media (min-width:550px) {\n  #text-4265860181 {\n    font-size: 1.2rem;\n  }\n}\n@media (min-width:850px) {\n  #text-4265860181 {\n    font-size: 1.5rem;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\t<div id=\"gap-1008195074\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1008195074 {\n  padding-top: 0px;\n}\n@media (min-width:550px) {\n  #gap-1008195074 {\n    padding-top: 40px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n<div class=\"row align-center\"  id=\"row-1186369431\">\n\n\n\t<div id=\"col-1747410152\" class=\"col medium-10 small-11 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div>\n<h2>1. Snakk med oss<\/h2>\n<p>Snakk f\u00f8rst med en av v\u00e5re medarbeidere, ofte kan vi finne en l\u00f8sning direkte. I mange tilfeller kan en uenighet skyldes en misforst\u00e5else, og en samtale kan v\u00e6re en fin m\u00e5te \u00e5 l\u00f8se dette p\u00e5. Ta kontakt med din r\u00e5dgiver, eller kontakt oss p\u00e5 telefon: 67 21 10 00<\/p>\n<h2>2. Ta kontakt med v\u00e5rt Kunder\u00e5d<\/h2>\n<p>Hvis du ikke er forn\u00f8yd med l\u00f8sningen som kom ut av dialogen med din r\u00e5dgiver, kan du henvende deg til v\u00e5rt kunder\u00e5d. Kunder\u00e5det vil se p\u00e5 saken med nye \u00f8yne, selvstendig og upartisk.<\/p>\n<p>V\u00e5rt Kunder\u00e5d best\u00e5r av 3 ansatte fra WaterCircles forsikring i tillegg til en ekstern representant.<\/p>\n<p>Kunder\u00e5det har fullmakt til \u00e5 fatte beslutning i alle forsikringssaker, bortsett fra i de sakene som er til behandling i Finansklagenemda, eller i domstolene. Du m\u00e5 klage til kunder\u00e5det innen seks m\u00e5neder etter at du har f\u00e5tt endelig svar fra din r\u00e5dgiver.<\/p>\n<p>Du kan kontakte kunder\u00e5det p\u00e5 e-post merk da e-posten kunder\u00e5d, eller per post: WaterCircles Forsikring, Kunder\u00e5det, Strandveien 50, 1366 Lysaker.<br \/>Kunder\u00e5det vil ta kontakt med deg s\u00e5 raskt som mulig.<\/p>\n<h2>3. Klage til Finansklagenemnda<\/h2>\n<p>Er du ikke forn\u00f8yd med kunder\u00e5dets beslutning, kan du bringe saken videre inn for Finansklagenemnda. Finansklagenemnda er opprettet av N\u00e6ringslivets Hovedorganisasjon, Forbrukerr\u00e5det og flere andre organisasjoner. Nemndas hovedoppgave er \u00e5 l\u00f8se tvister mellom finansselskaper og deres kunder. Nemndas avgj\u00f8relser er r\u00e5dgivende.<\/p>\n<p><a href=\"https:\/\/www.finkn.no\/\" target=\"_blank\" rel=\"noopener\">Les mer om klageordningen hos Finansklagenemnda<\/a><\/p>\n<h2>4. Angrerett<\/h2>\n<p>Ved kj\u00f8p av forsikring ved s\u00e5kalt fjernsalg (over telefon eller via nettside\/e-post) har du rett til \u00e5 angre p\u00e5 kj\u00f8p av forsikring uten oppsigelsestid. Dette gjelder privatkunder (ikke bedrifter) og alle typer forsikringer med unntak av forsikringer som har kortere varighet enn \u00e9n m\u00e5ned. Angrefristen for skadeforsikringer er 14 dager etter at kj\u00f8psdato. For personforsikringer er angrefristen 30 dager etter at helsevurdering er foretatt eller 30 dager etter kj\u00f8psdato dersom helsevurdering ikke er n\u00f8dvendig. Angreretten gjelder ubetinget. Du trenger ikke \u00e5 oppgi noen grunn.<\/p>\n<p>Du kan sende en melding til oss i e-post, eller benytte angrerettskjema som du finner <a href=\"https:\/\/watercircles.no\/winterbergh\/wp-content\/uploads\/2025\/04\/Q-0320B.pdf\">her<\/a>.<\/p>\n<p>Forsikringen opph\u00f8rer dagen etter at vi har mottatt din beskjed, men dersom du har v\u00e6rt forsikret f\u00f8r vi mottar meldingen, m\u00e5 du betale for perioden du har v\u00e6rt forsikret. Det samme gjelder trafikkforsikringsavgift ved kj\u00f8p av kj\u00f8ret\u00f8ysforsikring.<\/p>\n<\/div>\n<div class=\"bodyContent\">\u00a0<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_679419583 {\n  padding-top: 31px;\n  padding-bottom: 31px;\n}\n@media (min-width:550px) {\n  #section_679419583 {\n    padding-top: 80px;\n    padding-bottom: 80px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-1208","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ikke forn\u00f8yd? ~ Winterbergh by WaterCircles<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/watercircles.no\/winterbergh\/ikke-fornoyd\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ikke forn\u00f8yd? 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