{"id":2302,"date":"2022-11-08T11:44:00","date_gmt":"2022-11-08T10:44:00","guid":{"rendered":"https:\/\/watercircles.no\/winterbergh\/?p=2302"},"modified":"2024-08-26T11:11:05","modified_gmt":"2024-08-26T09:11:05","slug":"epsi-undersokelse-2022-vi-er-ikke-blant-de-storste-men-vi-er-blant-de-beste","status":"publish","type":"post","link":"https:\/\/watercircles.no\/winterbergh\/epsi-undersokelse-2022-vi-er-ikke-blant-de-storste-men-vi-er-blant-de-beste\/","title":{"rendered":"EPSI-unders\u00f8kelse 2022: Vi er ikke blant de st\u00f8rste, men vi er blant de beste!"},"content":{"rendered":"\n
<\/div>\n\n\n\n

Dommen har falt \u2013 \u00c5rets EPSI-rapport 2022 <\/h2>\n\n\n\n

N\u00e5 er den her! Resultatene for EPSI sin m\u00e5ling av kundeopplevelse med de norske forsikringsselskapene for 2022. Det er gjennomf\u00f8rt i underkant av 3000 dybdeintervjuer med privatkunder med god geografisk spredning rundt om i Norge. Studien viser at kundetilfredsheten stiger. Studien er ogs\u00e5 st\u00f8rre og bredere enn noen gang, og viser at kundeopplevelsen varierer en del mellom de ulike selskapene.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"
WaterCircles scorer nest best i kundetilfredshet i \u00e5rets EPSI-unders\u00f8kelse.<\/figcaption><\/figure>\n\n\n\n
<\/div>\n\n\n\n
\"Watercircles
\u00c5rets EPSI-unders\u00f8kelse viser at WaterCircles er best i Norge p\u00e5 skadeh\u00e5ndtering.<\/figcaption><\/figure>\n\n\n\n
<\/div>\n\n\n\n
\"Kunder
Kundetilfredsheten til v\u00e5re kunder stiger mer enn gjennomsnittet i bransjen.<\/figcaption><\/figure>\n\n\n\n
\"WaterCircles
Kunder av WaterCircles blir mer lojale sammenlignet med \u00e5ret f\u00f8r. De er ogs\u00e5 mer lojale enn snittet for bransjen.<\/figcaption><\/figure>\n\n\n\n
<\/div>\n\n\n\n
\n
Last ned v\u00e5r resultatoversikt som PDF<\/a><\/div>\n<\/div>\n\n\n\n
<\/div>\n\n\n\n

Tilliten til forsikringsselskapene er generelt h\u00f8y<\/h2>\n\n\n\n

Forsikring er basert p\u00e5 tillit og felles fordeling av risiko. Dette g\u00e5r h\u00e5nd i h\u00e5nd med gode kunderelasjoner og h\u00f8y servicegrad. If\u00f8lge EPSI-unders\u00f8kelsen er det klart at kunder som opplever god r\u00e5dgiving og personlig service fra sitt selskap, er de mest forn\u00f8yde. I tillegg kommer det frem at god kundekontakt gjennom for eksempel deling av skadeforebyggende tips, blir satt pris p\u00e5 i st\u00f8rre grad.<\/p>\n\n\n\n

I likhet med resten av bransjen, har vi ventet i spenning p\u00e5 denne rapporten. WaterCircles \u00f8nsker \u00e5 kunne tilby den beste servicegraden innen forsikringsbransjen. \u00c5rets EPSI-rapport bekrefter at vi, sammen med v\u00e5re fantastiske kunder, er p\u00e5 god vei til \u00e5 n\u00e5 dette m\u00e5let. <\/p>\n\n\n\n

Vi er kanskje ikke st\u00f8rst, men vi skal v\u00e6re best!<\/em> <\/strong><\/p>\n\n\n\n

N\u00e5r forsikringen virkelig teller, er det WaterCircles som vinner p\u00e5 det beste skadeoppgj\u00f8ret. Vi er stolte av \u00e5 kunne si at vi n\u00e5 faktisk er aller best p\u00e5 skadeh\u00e5ndtering i Norge. <\/p>\n\n\n\n

P\u00e5 den delen av unders\u00f8kelsen som handler om kundetilfredshet scorer vi ogs\u00e5 h\u00f8yt. WaterCircles ender p\u00e5 andreplass i unders\u00f8kelsen, og er dermed nest best p\u00e5 kundetilfredshet i Norge! <\/p>\n\n\n\n

Vi i WaterCircles er takknemlige for tilliten v\u00e5re kunder gir oss.
Det bidrar til \u00e5 gj\u00f8re oss enda bedre. <\/p>\n\n\n\n

Incentivprogram som gir noe tilbake til kundene, og som skaper et sterkere forsikringsfelleskap -tror vi er noe av suksessen. Gjennom v\u00e5rt Vennebonus og Invitasjonsprogram bel\u00f8nner vi v\u00e5re kunder, og det skaper \u00f8kt tillit, en tettere personlig dialog og styrker kunderelasjonen. <\/p>\n\n\n\n

WaterCircles er den lille utfordreren mot de store selskapene, og det skal vi fortsette med. Personlig r\u00e5dgiving og tilgjengelighet i kombinasjon med god skadeh\u00e5ndtering mener vi er de viktigste parameterne for \u00e5 f\u00e5 forn\u00f8yde og lojale kunder. Uten dere ville vi ikke klart \u00e5 bli s\u00e5 gode som vi er, og vi lover \u00e5 fortsette med det. <\/p>\n\n\n\n

Dersom du \u00f8nsker \u00e5 lese hele rapporten fra EPSI, kan du gj\u00f8re det p\u00e5 EPSI sin hjemmeside<\/a>.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"

Dommen har falt \u2013 \u00c5rets EPSI-rapport 2022  N\u00e5 er den her! Resultatene for EPSI sin m\u00e5ling av kundeopplevelse med de norske forsikringsselskapene for 2022. Det er gjennomf\u00f8rt i underkant av 3000 dybdeintervjuer med privatkunder med god geografisk spredning rundt om i Norge. Studien viser at kundetilfredsheten stiger. Studien er ogs\u00e5 st\u00f8rre og bredere enn noen […]\n","protected":false},"author":1,"featured_media":2303,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9],"tags":[39,38],"class_list":["post-2302","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-nyheter","tag-epsi-2022","tag-watercircles-forsikring"],"yoast_head":"\nVi er ikke st\u00f8rst, men vi skal v\u00e6re best!\u00a0~ Winterbergh by WaterCircles<\/title>\n<meta name=\"description\" content=\"N\u00e5 er resultatene for \u00e5rets EPSI-unders\u00f8kelse her! 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